Advice on making an appointment and your first visit

• When making the appointment (by email or over the phone), clearly describe your current health issue and/or what service you would like to get.
• The appointment you get will be for the earliest possible date, depending on how urgent your problem is.
• Don’t forget about your medical appointment. Write down the time and date of the appointment and add a reminder on your phone. Always arrive at ZDŠ 5 minutes before your appointment. Circumstances in healthcare frequently change, so please be patient if you have to wait longer than expected.
• Immediately contact your doctor if you realize that you won’t be able to come to your appointment.
• Get ready before the appointment by doing the following things:
  • Make a list of all the questions you have for the doctor;
  • Make a list of all the medications and dietary supplements that you take regularly or occasionally;
  • Prepare all your medical documents (e.g. test results and medical reports, information about prescribed treatment);
  • Make a list of all your allergies, illnesses and injuries you have had in the past and any important family medical history;
  • If you have received any instructions before your appointment (e.g. about eating or drinking), please make sure to follow them.